green screen does not work | Community
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Newcomer
October 12, 2021
Question

green screen does not work

  • October 12, 2021
  • 3 replies
  • 2 views

Whenever I want to use virtual backgrounds, it says that I need to use a green screen and when I do use one, it does not work, I entered the zoom community hoping I would get help. If you can help please do.

3 replies

Rupert
Community Champion | Customer
Community Champion | Customer
October 12, 2021

Hi @Alexisorlanda 

 

What exactly happens when you do try to use a green screen?

 

And what type of computer or device are you using?

Newcomer
January 5, 2022

Hi @Alexisorlanda  try removing  the green screen option

Newcomer
December 12, 2022

I use a green screen all the time (15 -20 hours a week) and it definitely does work but there are a few secrets to getting it to work perfectly. The key one seems to be the evenness of the colour, which means the evenness of the lighting also. My green screen almost reaches the ceiling but I found I had to put a screen around the ceiling light because it was too close to the green screen, making the green lighter and causing the background to bleed through on Zoom. The other thing you need to do is, when you tick the "I have a green screen'', to move the colour selector all over the green screen on Zoom to get the most 'average' colour and select the area of the screen that works best.

I hope some of that helps.

Allan