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Zoom screen or widnow share immediately pauses, and can't be un-paused. Any solutions?

DonkeyFishCat
Newcomer
Newcomer

Capture - Zoom pause.JPG

I recently responded to an automatic update for zoom workplace for windows 10, to 6.4.12


Since that update, when I start screen sharing the session immediately pauses.
"Your screen sharing is paused" and "[x] Stop"
Pressing play and it blips, then goes right back to paused.
I've tried changing host and sharing settings, allowing everyone to share, etc.  No dice.






 

 

5 REPLIES 5

storyhub
Community Champion | Customer
Community Champion | Customer

First, I would recommend updating to the latest version of Zoom - currently 6.5.6. Also, be sure you have the latest version of Win 10 (which Microsoft stops supporting this year).

Second, it is not clear what you did before screen share paused.

General troubleshooting

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058730

If this works please click accept as a solution.

DonkeyFishCat
Newcomer
Newcomer

I got into this problem by upgrading.

While in various zoom sessions I pressed "share screen", and selected a window.
The other side saw I was sharing, but it was blank.  On my side Zoom decided to "pause" sharing and pressing "resume" did nothing but flicker and leave it paused.

DonkeyFishCat
Newcomer
Newcomer

Things that did not work:
* Rebooting
* Clearing zoom's cache
* Uninstalling and Reinstalling Zoom
* Every possible setting

Others on my zoom calls can share screen, just I have the "Your screen sharing is paused" message.

maverick44
Newcomer
Newcomer

this problem solve sir? i have the same problem

Friiiii
Newcomer
Newcomer

Hi, I have the same issue on my machine. Win11, Zoom 6.6.0 (15547). Never had an issue before but since the previous and most recent update, Zoom automatically pauses my shared windows, regardless of content shown, also does not allow resuming the share either. Quite annoying when teaching on Zoom, I must say. Never in 5 years have I had any issue with screen sharing, never touched the settings beyond the defaults. 

Note: Full screen sharing works. But that is annoying in that I then cannot prepare things in the background for the next learning activity. 

Found one (presently working) workaround: 

Try going to your settings/Share screen/Advanced (at the very bottom).

In my case, it helped to change the Screen capture mode from "Auto" to "Secure share with window filtering".

The different options are described here https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063824

None but "Secure share" worked for me. At least this works it for now. 

Maybe this works for some of the others in this thread with the same issue.