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Zoom not detecting microphone and speaker depsite no other app having this issue.

ZestyMallow
Newcomer
Newcomer

My zoom on my laptop never detects my microphone or speaker. Whenver I manually make it test it, it works, but if I go back to the meeting, it doesn't work again. How can I fix this? I've tried reinstalling zoom already. 

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ZestyMallow,

Welcome to the Zoom Community! We're glad to have you here.

You can checkout this article for troubleshooting speaker and microphone issues.

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

ZestyMallow
Newcomer
Newcomer

I am going to need further assistance. I have read through the article and have tried those solutions and gone through those settings

MGSR
Community Moderator | Employee
Community Moderator | Employee

I'm sorry to hear that. For further troubleshooting assistance, please submit a ticket to our technical support team, and they will be with you shortly. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?