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J
Newcomer
J-Man
Newcomer
October 7, 2021
Question

Zoom issue after recent upgrade

  • October 7, 2021
  • 2 replies
  • 2 views

I'm experiencing an issue where Zoom is unresponsive when my laptop "wakes up" in the morning after going to "sleep" overnight. I was not experiencing this issue prior to upgrading to 5.8.0. I want to downgrade back to 5.7.X. How can I do so until you resolve this issue? My only options are to open task manager and end all Zoom tasks or reboot my laptop. Very frustrating!

    2 replies

    J
    Newcomer
    J-ManAuthor
    Newcomer
    October 7, 2021

    One of my team members just confirmed that they are also experiencing the issue.

    C
    Newcomer
    chedbe_EMA
    Newcomer
    October 7, 2021

    I can't find any links or pages to download previous versions. You may need to contact technical support for it.

     

    Similar post here.

    J
    Newcomer
    J-ManAuthor
    Newcomer
    October 7, 2021

    Thank you...its helpful to know that I'm not the only one experiencing issues with 5.8.0. I will never again upgrade to X.X.0 version, especially if downloading a prior version is difficult.

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