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Zoom AI Companion2021-09-25 11:34 AM
Hello there!
I'm having issues with 5.8.0 update (or latest NVidia drivers for my gtx 1060 6GB)
Since today, I'm having crashes and "freezings" on Zoom, and they are pretty random. What I have did is disabling every option that is hardware acceleration from Advanced Video tab, and it seems to be fixing my issues by far. But is there a chance you can guys take a look into it and eventually release a hotfix update for that kind of issue?
2021-09-25 11:39 AM
Hi @HubertSz1
I would recommend ensuring you are running the 64-bit version on Zoom:
https://zoom.us/client/5.8.0.1324/ZoomInstaller.exe?archType=x64
See if this helps.
Rupert
2021-09-25 11:42 PM
Already tried before your respond, nope, it doesnt help.
2021-10-07 10:04 AM
5.8 caused all sorts of issues for me, I had to downgrade. to 5.7.7
2021-11-05 12:00 PM
Hi - how do I downgrade. I am having all sorts of challenges with this latest update? It's terrible.
Thank you,