Zoom doesn't connect to Bluetooth

[Roger_Blair]

I run Zoom version 5.17.1 (18472) on a Blackview Android tablet running Android 12. When I'm in a Zoom meeting on the tablet, I have to plug in headphones; when I try to use a Bluetooth headset, there's no sound. I am able to play music on the tablet and use the Bluetooth, but not Zoom. What am I doing wrong?

[Roger_Blair · Accepted solution]

I can't find the "nearby devices "permission in my Zoom settings; where is it?

[SweetE]

I had the same issue. Add the "nearby devices" permission through your Zoom app settings.

[forkintoaster]

The settings to change are Not in the Zoom app. They are in the Phone settings itself.. now i get why so hard to find as very confusing instructions given here..

[Roger_Blair · Accepted solution]

I can't find the "nearby devices "permission in my Zoom settings; where is it?

[SweetE · Accepted solution]

Go in your phone "settings" then "apps" then you'll see a list of your apps, find the "Zoom" app then click on it then click "permissions" then scroll until you find "nearby devices" then click on it and chose "allow"

[Roger_Blair]

Thanks muchly, SweetE. Matter is resolved.

[SweetE]

Excellent! Happy it worked.

[Jgputnam]

I have this same problem but i do not have any permissions for the zoom app called “nearby devices”.

[MGSR]

Welcome to the Zoom Community, @Jgputnam! May I know what device and operating system you are using?

[Jgputnam]

iPhone SE 2nd generation IOS 18.0.1