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Zoom crashes whenever I start my camera

Brian_Sync
Newcomer
Newcomer

Hello there! For some reason whenever I tried to turn on my camera or add a virtual background, Zoom suddenly crashes or goes on not responding since yesterday. I already uninstalled and reinstalled the app but to no avail. This usually happens whenever I get Windows update. This is getting really frustrating since apparently, my subscription doesn't include Live Agent support. I am a recruiter and I have a lot of upcoming scheduled interviews so I really need your help please ASAP!

 
2 REPLIES 2

EOBS
Newcomer
Newcomer

Something bad is happening to us - these problems are multiplying…..

lauren11
Newcomer
Newcomer

I know it's been two years, but did you ever figure this out?  I've been having this issue for months and keep having to uninstall my windows update.  If I install the windows update, my zoom crashes as soon as i try to start a meeting.