cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom crashes whenever I start my camera

Brian_Sync
Newcomer
Newcomer

‎2023-03-15 05:56 PM - edited ‎2023-03-15 05:59 PM

Hello there! For some reason whenever I tried to turn on my camera or add a virtual background, Zoom suddenly crashes or goes on not responding since yesterday. I already uninstalled and reinstalled the app but to no avail. This is getting really frustrating since apparently my subscription doesn't include Live Agent support. I am a recruiter and I have a lot of upcoming scheduled interviews so I really need help please ASAP!

0 Likes
1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2023-03-16 11:21 PM

Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

 

Regards,

Diana

0 Likes