cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom can't connect on Apple m2 MacBook. Logout/Login solves the issue.

DmitryLabutin
Newcomer
Newcomer

I got a new MacBook Air M2. Sometimes zoom client can't connect. It tries for about 1 minute and shows a connection error. Even if I try to select "Check for Updates..." it immediately shows the connection error. Everything else works fine. I can visit zoom website.

The logout + login back solves the issue. I don't restart macOS. Just logout + login.

What can be wrong in my case?

Zoom Version: 5.17.1 (27701) (downloaded Apple silicon version).

0 REPLIES 0