Zoom 5.16.6 refuses to start on Windows! | Community
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T
Newcomer
Tucka
Newcomer
October 31, 2023
Question

Zoom 5.16.6 refuses to start on Windows!

  • October 31, 2023
  • 6 replies
  • 0 views

Hi, please fix that stupid  bug. I've read already that a lot of people have that problem. I was forced to update my Zoom Version last night to 5.16.6., since then it doesn't start anymore. I am using a Windows 11 Desktop Computer. I already tried downgrading the version to 5.16.0, but still doesn't start. FIX THAT! I 

      6 replies

      P
      Newcomer
      pclogicnz
      Newcomer
      November 1, 2023

      Yes 5.16.6 still does not work. I can roll back to 5.16.0 and open that fine. 

      I
      Newcomer
      Ippotis
      Newcomer
      November 6, 2023

      How can i find a previous version?

      P
      Newcomer
      pclogicnz
      Newcomer
      November 6, 2023

      https://zoom-us-zoom.en.uptodown.com/windows/versions

      For all versions

      I
      Newcomer
      Ippotis
      Newcomer
      November 6, 2023

      Look at this topic.

      https://community.zoom.com/t5/Meetings/Zoom-5-16-refuses-to-start/td-p/143881

      Problem solved

      I
      Community Champion | Customer
      ifurman
      Community Champion | Customer
      November 7, 2023

      I received this email today from Zoom,
       
      I apologize for the delay in responding to your service desk ticket. We understand that your time is valuable and we strive to provide timely and efficient support to all of our customers. We have been experiencing higher than the normal volumes of inquiries, and we are working hard to address them all as quickly as possible. Rest assured that we have received your ticket and our team is actively working to resolve your issue.
       
      I understand that you have concerns with the Zoom Application on your Windows Server. I am more than happy to help you with this.
      Regarding this, this has been raised already with our Engineering team and they are already aware of this. This is a known incident. The fix will be included in the next version which will be 5.16.10 and is expected to be released on or before the end of this month. We do apologize for the inconvenience.
       
      Thank you,
        A
        Newcomer
        ad141
        Newcomer
        December 8, 2023

        I have some good news on my end. Zoom 5.16.10 launches on my old AMD system now, but it looks like only the 32-bit version works, and the 64-bit version still has issues.

          M
          Newcomer
          mepdavis
          Newcomer
          September 12, 2024

           I, too, are having a problem with the opening Zoom on my desktop computer.  I am getting the same statement that I need to upgrade my application to 5.16.6. and i cannot open or launch the ZOOM application.     How do I solve this problem immediately?

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