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Want to share powerpoint as background, but option is grayed out

MiloInSanDiego
Explorer
Explorer

‎2022-07-31 03:35 PM - edited ‎2022-08-05 11:15 AM

I'm on Win 11 with Office 365 on my desktop (not cloud) and using the most current Zoom Pro and using virtual background images frequently, yet I cannot share powerpoint as background because the option is grayed out. I don't find any signs of NVIDIA on my computer so I can't follow the steps that I've seen recommended related to that on an older post. 

Really want to use this feature but don't know what more I can do.  I tried turning off my usual background image to see if that was a factor, but it didn't help.  Screen shot as attachment.  Thank you! 

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Bort
Zoom Employee
Zoom Employee

‎2022-08-05 07:57 AM

Hi @MiloInSanDiego 

Looking at the support article, the most likely thing causing that is your device not supporting virtual background. Can you set a virtual background without a green screen? 

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MiloInSanDiego
Explorer
Explorer
In response to Bort

‎2022-08-05 11:13 AM

Fair question, but not the answer.  I use Virtual background all the time, often switching between several within a session to share images behind me in places when the host has "Share Screen" disabled.  Hoping for other possible solutions on this.

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