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Zoom AI Companion2021-10-28 08:35 AM
Hi
I want to use the virtual background without a green screen. I think I meet the requirements, but it doesn’t seem to work for me.
I have a MacBook Air - 13inch 2017
Processor 1.8 GHz Dual-Core Intel Core i5
Memory 8 GB 1600 MHz DDR3
GRaphics Intel HD Graphics 6000 1536 MB
Does anyone know if this meets the requirements or not. If yes, how can I get it to work?
thanks!
2021-10-28 12:12 PM
Hi @Nattyj6, let's figure out what's going on! Have you seen this article here? --> https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image
2021-10-28 02:00 PM
Hi Bri
i have followed the points on the video and it still doesn’t work.
my backdrop is plain white and I just blur into the background image.
I have tried with a darker backdrop and one with objects in the background and it still doesn’t work.
2021-10-28 01:28 PM
I have this same issue. My MacBook system:
Mac OS 11.6
MacBook Pro (Retina, 13-inch, Early 2015
Processor
2.7 GHz Dual-Core Intel Core i5
Do not have the option for virtual background without a green screen, and do not have Blur option. Have read all the help files. Signed out of desktop app and back in again after making sure Enable Virtual Backgrounds was checked in my settings. Don't know where to go from here, except to purchase a green screen. Any help?