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Newcomer
Nattyj6
Newcomer
October 28, 2021
Question

Virtual background without green screen

  • October 28, 2021
  • 2 replies
  • 12 views

Hi

 

 

I want to use the virtual background without a green screen.  I think I meet the requirements, but it doesn’t seem to work for me. 

I have a MacBook Air - 13inch 2017

Processor 1.8 GHz Dual-Core Intel Core i5

Memory 8 GB 1600 MHz DDR3

GRaphics Intel HD Graphics 6000 1536 MB

 

Does anyone know if this meets the requirements or not. If yes, how can I get it to work? 

thanks! 

      2 replies

      Bri
      Community Manager
      Bri
      Community Manager
      October 28, 2021

      Hi @Nattyj6, let's figure out what's going on! Have you seen this article here? --> https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image

      N
      Newcomer
      Nattyj6Author
      Newcomer
      October 28, 2021

      Hi Bri

       

      i have followed the points on the video and it still doesn’t work. 

      my backdrop is plain white and I just blur into the background image. 
      I have tried with a darker backdrop and one with objects in the background and it still doesn’t work.  

      P
      Newcomer
      Phyllomania
      Newcomer
      October 28, 2021

       I have this same issue. My MacBook system: 

      Mac OS 11.6

      MacBook Pro (Retina, 13-inch, Early 2015

      Processor 

      2.7 GHz Dual-Core Intel Core i5

      Do not have the option for virtual background without a green screen, and do not have Blur option. Have read all the help files. Signed out of desktop app and back in again after making sure Enable Virtual Backgrounds was checked in my settings. Don't know where to go from here, except to purchase a green screen. Any help?

       

       

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