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Video call Freeze often while on Cloudflare Warp

YatoBershZoom
Newcomer
Newcomer

‎2024-11-01 01:43 PM

Is anyone else having issues with Zoom meetings that freeze for a few seconds - multiple times during a meeting? I am using Cloudflare Warp as my VPN and I am using the latest version of Zoom 6.2.6

I would appreciate the help!

Topics:
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3 REPLIES 3

Tash_Balaguer
Zoom Employee
Zoom Employee

‎2024-11-05 10:35 AM

Hi @YatoBershZoom 

 

If your Zoom freezes during a meeting, there are several troubleshooting steps you can take to resolve the issue. First, Restart your computer and uninstall the Zoom client. Should the issue persists please raise a ticket with our Support team so we can troubleshoot further. Thank you and Have a great day!

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CarlaA
Community Moderator | Employee
Community Moderator | Employee
In response to Tash_Balaguer

‎2024-11-08 12:44 PM

Hi @YatoBershZoom! Did @Tash_Balaguer's reply help you resolve the issue with Zoom freezing during a meeting? If so, please mark their reply as the accepted solution. Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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YatoBershZoom
Newcomer
Newcomer
In response to CarlaA

‎2024-11-08 12:53 PM

Hi there, no I am still having the issues. I wonder why it only happens when I am using Cloudflare Warp VPN.

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