Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-03-28 09:45 PM
Hello,
I am taking an online college program where classes are attended via Zoom. Whenever I log in to a class, my video/webcam is initially fine. However, should I turn off and then turn my camera back on (or if we are put into breakout rooms) the video returns with my figure darkened out, almost as if I am a silhouette (think the old Unsolved Mysteries TV show where the interview subject wishes to remain anonymous 😄). I have yet to find the cause of this issue and would really appreciate any input. Thanks very much.
2022-03-29 03:44 AM
You could try a clean removal/uninstall of Zoom Application and then reinstall it again. This is to ensure that any corrupted files/config on the application is all completely removed before reinstalling.
If you have a Mac - try uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.
You can do this by going to Applications -> right clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file.
After this, try to reinstall Zoom again.
If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.