cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Using a webcam with a Macbook Pro

Bad_Robot
Newcomer
Newcomer

‎2023-12-09 12:08 PM - edited ‎2023-12-09 12:18 PM

I have a paid account and use Zoom for regular meetings. I use a Macbook Pro with an external monitor and I bought a Logitech webcam to sit on the monitor to use instead of the MBP built in webcam.

I launch the meeting and the Logitech is selected automatically, but then after a few minutes, the webcam will shutdown and I get a message saying that the default camera/mic  has switched to the MBP webcam/mic. Video goes blank, audio goes dead.

I reselect the webcam, few minutes later, same thing happens.

I don't want to use the MBP with the lid open, I want to use the external monitor.

The Zoom app will randomly decide it doesn't want to use the wecam, then because the laptop lid is closed, it will switch off video entirely.

The other strange thing the app does, if I have my iPhone near, I can select the iPhone camera and mic, but the app will stay on the iPhone and never switch off or try to switch to the MBP.

 

Topics:
0 Likes
0 REPLIES 0