Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2024-06-06 07:38 AM
When I either host or join a meeting from the Android app, the app is forcing a background. If I select 'None' for the background, then I get a solid (salmon colored) background. If I select an image, then the image works.
Logging into the same meeting from the desktop app (using Linux), everything works as expected (no background if none is selected).
I have searched the forums and have not found any relevant post to help.
My account is "Member" of a "business" account. My coworkers are not experiencing the same issue. (the account admin is not forcing backgrounds).
My own account settings (Meeting->Advanced) has Virtual Background turned off.
Solved! Go to Solution.
2024-06-18 08:31 PM
I inadvertently figured out the problem. It turns out that there is nothing wrong with Zoom, but definitely some bugs in Samsung OneUI 6.1.
I hope this response helps someone else who comes across this problem, even though it technically has nothing to do with the Zoom Android app itself. Thanks to the Samsung community users who figured this out!
Including screenshots of problem and quick access setting to turn it off.
2024-06-18 08:31 PM
I inadvertently figured out the problem. It turns out that there is nothing wrong with Zoom, but definitely some bugs in Samsung OneUI 6.1.
I hope this response helps someone else who comes across this problem, even though it technically has nothing to do with the Zoom Android app itself. Thanks to the Samsung community users who figured this out!
Including screenshots of problem and quick access setting to turn it off.