Unable to Install Updates Code 10002

Has anyone received this Error Code when they are either installing Zoom for first time or trying to update Zoom?

Best answer by Frank_TB

Hello,

Zoom installation error code 10002

This error occurs because of the following scenarios:

The source link of the Zoom installer package is broken.
Your antivirus software has quarantined files that have been downloaded by the Zoom installer.
Your macOS desktop client fails to perform an auto-update.

More details can be read at the related support article;

Regards

If my reply helped, don't forget to click the accept as solution button!

Community Champion | Customer

Hello,

Zoom installation error code 10002

This error occurs because of the following scenarios:

The source link of the Zoom installer package is broken.
Your antivirus software has quarantined files that have been downloaded by the Zoom installer.
Your macOS desktop client fails to perform an auto-update.

More details can be read at the related support article;

Regards

If my reply helped, don't forget to click the accept as solution button!