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2023-01-10 08:40 PM - last edited on 2023-06-05 02:12 PM by RN
Hi all -
I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.
How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time.
Thanks!
2023-02-09 10:11 AM
Hey @mmurp13 have you tried to enable or disable Neat camera features?
After configuring let me know if that helps!
2025-01-16 07:32 AM
Hi, I have the same issue, when i use camera it keeps zooming in a lot. but i dont see any option to disable auto framing.
2025-01-15 08:13 AM
Hi, I am having this issue but there is no longer any setting in zoom titled 'Auto Framing'. Nothing comes up when I click on video settings that would suggest auto framing, yet every time I join a zoom call my camera keeps zooming in and out and moving around. I have a MacBook Pro and I also checked for center stage setting on my Mac but there are none.
2025-01-23 12:53 PM
Hello @zoomalisha,
Welcome to the Zoom Community! We're glad to have you here.
This option can be enabled or disabled as needed within a Zoom meeting or webinar.
Please let us know if this works or if you need further assistance.