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Newcomer
March 22, 2022
Question

Try Again Later

  • March 22, 2022
  • 2 replies
  • 5 views

I have a brand new laptop, I installed Zoom and when I click on the icon it says "Try again later" I can't even launch zoom after the download. 

I have installed and uninstalled, rebooted many times. 

I also tried going to Security & Privacy to allow access and Zoom icon does not show up, my slack app does show up and no issues. 

Zoom does show up in my finder/applications and I pulled to my dock, anything I do I get the error message, "Try again later".

    2 replies

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 22, 2022

    @sarahchimney 

     

    Found some related post that you may want to try.

    https://community.zoom.com/t5/Meetings/zoom-does-not-connect-to-internet-in-Mac/m-p/1927

     

     

    If you have a Mac -  try uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

    You can do this by going to Applications -> right clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file.

     

    After this, try to reinstall Zoom again.

     

     

    Newcomer
    March 22, 2022

    I will try this now and give you an update, thank you!

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 22, 2022

    @sarahchimney 

     

    If this has answered or help find a solution to your question , kindly click the Accept as Solution button below so that others in the Community may benefit as well.