Small non-profit can't get into account as member who purchased account from zoom won't cooperate

Forum|Forum|3 years ago
February 17, 2022
2 replies
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Hi

I’m part of a small non-profit organization that uses a pro account for our meetings. The member that created the account is now withholding access to it and says they will soon delete it.

Is there any way we can preserve the meeting id so we can continue to use it if/when they delete the meeting? The zoom id has been widely enough distributed that it will be painful for quite a few rather non-technical people.

Thanks in advance for any help you can offer.

Best answer by Bort

Hi Bort

Thanks for replying! This potentially would work. Though the idea that the id might be quickly reused by the zoom backend is troubling. I think you work at Zoom… do you know how likely this is? Do they really reuse recently deleted ids? Seems like that would be a bad idea.

Zoom IDs are eventually reused, but there is generally a cool-down period for an ID before it is used again by the system. That being said, that wouldn't stop someone from manually making that ID their PMI, which would circumvent that cooldown period. I would suggest reaching out to Support and having them primed and ready to facilitate the meeting ID swap when it becomes available on the system again.

CumannGaeilge

Newcomer

You should just bite the bullet and change the meeting ID. It might be inconvenient, but better than not having control over the meeting or its settings.

In general, I find Zoom really frustrating to use in a small non-profit organisation. We can’t afford more than one account, but lots or things are really tedious without extra accounts (like manually assigning co-hosts).

J

JoeMilowic

Newcomer

Hi CumannGaeilge, can you tell me how to manually assign co-hosts?

J

JoeMilowic

Newcomer

When you’re in a meeting you can right-click on a name in the Participant list I think.

Thank you - I was actually hoping to be able to assign an alternate host for meetings I cannot attend. Not sure how to do that without having separate licenses for each potential host. Do you happen to know how to enable someone else to act as host when you are absent?