Sharing ipad via cable results in buzzing noise every 30 seconds | Community
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bsarni
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August 23, 2021
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Sharing ipad via cable results in buzzing noise every 30 seconds

  • August 23, 2021
  • 43 replies
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I recently upgraded to a 5th generation iPad Pro. When I have my iPad Pro connected to my MacBook Pro and during a Zoom meeting if I select share ipad via cable, there is a loud buzzing noise that happens every 30 seconds that all participants can hear. If I remove the cable and choose share ipad via airplay, there is no buzzing sound. 

 

This behavior is something new with the 5th generation iPad. If I connect my 3rd generation iPad Pro (same configuration, IOS version, and apps as the 5th generation) and choose share iPad via cable, there is no buzzing sound.

 

I have the lastest IOS versions on my MacBook Pro and iPad Pro and the latest version of Zoom.

 

Is anyone else having this problem? I have contacted Apple support several times and after trying many things, they say contact Zoom of course. I have an appointment at the Apple genius bar later today to have the look at it. 

      Best answer by CarlaA

      Hi everyone, until a Mac software update is released to fix this issue, I would suggest one of these two options that some have shared in this thread 🙂

      • Share the iPad via airplay.
      • Join the iPad to the meeting using the Zoom iOS client and share directly from the iPad.

      Carla,
      Zoom Community Team

       

      43 replies

      Show previous replies
      L
      Newcomer
      lengold
      Newcomer
      October 26, 2022

      I thought I would resurrect this thread as I have just started to have this problem. I have been using the iPad screen share via cable for over a year without any problems. But after updating both my mac M1 to ventura and my iPad M1 to OS16. I am having this exact problem. Horrible buzzing noise every 30 seconds. I know I can use the quicktime option and that does work (but a bit more laggy), but I would prefer to use the share via cable method. Did anyone ever find a fix for this? (I tried CherieC's tip, but it didn't work for me.) Anyone else having this problem after updating OS's? Thanks

      B
      Newcomer
      BS777
      Newcomer
      October 27, 2022

      Never had this problem before, but last night did same upgrades and now I have the problem. I’m using the quicktime workaround. Going to try uninstalling and reinstalling Zoom tonight. Uggh!!

      G
      Newcomer
      GAddison
      Newcomer
      October 27, 2022

      The same issue happened awhile back with an iOS update.

       

      As of today 10/27/22 I’ve tested this out: 

       

      Test#1 - I just updated my iPad Pro to iOS 16 and had iMac running OS Monterey and Sharing iPad on Zoom via cable.I have the same buzzing sound. 

      Test#2 - Now running an iPad with iOS 15.7 on my iMac running OS Ventura and Sharing iPad on Zoom via cable. No buzzing sound whatsoever. 

      I believe it’s probably the iOS 16.1 update that’s the issue. 

      Test#3 - I’m now testing iOS 16.1 on my IPad Pro with MacOS Ventura and Sharing iPad on Zoom via cable. I’m getting the buzzing sound. 

      Zoom please resolve this issue with Apple! This is very Frustrating. 

      L
      Newcomer
      lengold
      Newcomer
      October 27, 2022

      Thank you, that isolates it to the iPad update (I had also updated to Ventura on the mac) - Apple just wanted to concentrate on the Mac. I agree, if I try an older iPad 15.6.1 - no problems.

        H
        Newcomer
        Hikerpa
        Newcomer
        October 28, 2022

        Same issue here. I had the buzzing sound every 30 seconds when I first purchased the M1 iPad Pro. Then the issue seemed fixed with an update to iOS 15. Now the buzzing sound is back with iOS 16.1. I don’t know why Apple keeps saying it’s a Zoom problem. It doesn’t happen with any other iPad I have. I use Ecamm Live and I’m able to remove the iPad as a microphone so my subscribers don’t hear the buzzing but it happened on a Live before I realized that it was there. I hope a fix happens soon. 

          J
          Newcomer
          JMLProf
          Newcomer
          October 29, 2022

          Well, my iPad Pro started this buzzing sound when used in Zoom with a cable connection, once I upgraded to ipados 16. I never had the problem before. M1 MacBook running Monterey and M1 iPad Pro. I had to revert to 15.7 to get rid of the problem. This seems to be an Apple problem that Apple won't address.

           

          I can't use Airplay because the university has locked us out of Sharing in System Preferences, and any kind of remote desktop software interferes with the Airplay function while using Zoom.

          L
          Newcomer
          lengold
          Newcomer
          October 29, 2022

          Hello JMLProf, can I ask how difficult it was (and how) to revert back to 15.7, or did you use a different iPad?

          Thanks

          L
          Newcomer
          lengold
          Newcomer
          October 29, 2022

          I didn't let it boot to a "new" iPad. I set it to restore the backup instead.


          For me - once 15.7 restore finishes, the iPad automatically boots as a new iPad with the 'hello' screen. I can't restore to it from my mac back up as it says software needs to be updated first, I am confused.

           

          J
          Newcomer
          JMLProf
          Newcomer
          October 29, 2022

          Another work around is to log in from the computer AND iPad, and screen share from the iPad. But I got an echo doing that.

          J
          Newcomer
          JMLProf
          Newcomer
          October 29, 2022

          I posted a note in a 2-year-old thread with Apple. Apparently they just ignore the problem.

            J
            Newcomer
            JMLProf
            Newcomer
            November 1, 2022

            FYI: iPadOS 15.7.1 works fine, without buzzing.

            L
            Newcomer
            lengold
            Newcomer
            November 4, 2022

            Thanks JMLProf: I have now also downgraded to 15.7.1 and all works well as before update to 16.1. I spoke again to Apple support who now acknowledge that it is a known issue and will, hopefully be resolved in a software update at some stage.

            J
            Newcomer
            JMLProf
            Newcomer
            November 8, 2022

            Let's hope they let us know if it's been fixed when they get around to it. [sigh] I had posted on the Apple Forums but they removed my directions about reverting to 15.7. I did file a direct bug report.

              CarlaA
              Community Manager
              CarlaA
              Community Manager
              November 9, 2022

              Thank you all for such a thoughtful and collaborative thread! Please continue to update us with your bug report findings. I am sure many community members are finding this to be a very informative thread. 

               

              Carla 

              Zoom Community Team 

              L
              Newcomer
              lengold
              Newcomer
              November 9, 2022

              Apple have released iPad OS 16.1.1 with bug fixes, but do not say what the bug fixes are. Has anybody downloaded, and has this bug been fixed? I am on 15.7 and do not wish to update until this bug is fixed. Thanks

               

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