Newcomer

Question

Screen sharing black screen on newest Linux deb version on Ubuntu 22.04 XOrg

Forum|Forum|1 year ago
September 24, 2024
11 replies
29 views

Hi,
I installed the newest version of the Linux client yesterday and recognized that when sharing the screen I only see a black screen.

Version: 6.2.0 (1855)

I am definitely on XOrg and NOT on wayland.
Downgrading to version 6.1.10 fixed it.

I'm on lightdm and use Qtile as TWM.

I can't check whether this happens on GNOME or Plasma, too.

Many thanks in advance!

Screen sharing

G

GregE117

Newcomer

You are not going crazy. I am on Ubuntu 22.04 (but Wayland) running Zoom 6.2.0.1855 and I just went through the most embarrassing screensharing debacle of my career. I could start screen sharing, but then I was unable to click my own shared desktop. I could not click anything on the screen, change browser tabs, highlight text, etc.

Eventually, Zoom itself crashed and I had to rejoin the meeting.

Unfortunately, I'm not able to figure out how to revert back to an older version. I have 6.0.2.4680 .deb sitting in my downloads, but that no longer allows you to sign in.

Where can we download download 6.1.6 (1013) which is what is required to sign into Zoom?

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GregE117

Newcomer

Okay, downgrading worked for me to resolve these issues. In Ubuntu 22.04 with Wayland, I can now successfully share my screen.

I realize they might be a little different than OP, but hopefully this helps others.

To download older releases, you can swap in version numbers into URLs like these:

https://cdn.zoom.us/prod/6.1.6.1013/zoom_amd64.deb
https://cdn.zoom.us/prod/6.1.10.1400/zoom_amd64.deb

For now, I am using 6.1.6.1013

You can find the list of actual release numbers from this KM article. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061222

L

lhicks

Newcomer

Just went through the same thing. For me the last known working version is 6.1.11.1545 (b16d6bd8). Anything newer seems to get the black screen. Also wondering if this is a Qtile thing as I am running Qtile as well?

Edit: added bit about qtile

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cjt9

Newcomer

This used to only happen when the "Annotate" tool was activated while I shared my screen. That was due to me not actively using a compositor in Linux.

The past few weeks, it happens every time I share my screen now. If you are using X11 and have xcompmgr available, you can use the following command to activate a compositor:

$ xcompmgr -c -l0 -t0 -r0 -o.00

My guess is that zoom made an update that attempts to work with the compositor always when sharing your screen as opposed to just during annotation.

S

shayg

Newcomer

This workaround didn't work for me. 😕😕

M

migu

Newcomer

This also occurs on Arch Linux with Xorg and i3.

I can confirm that a) annotating already caused a black screen in the past and b) starting xcompmgr resolves the issue. This is not ideal, but an acceptable workaround. However, you have to know this in the first place to use screen sharing.

Thanks @cjt9 for pointing this out!

P

peterborto

Newcomer

Hi to all, same problem on Fedora 40 with version 6.2.3 (2056)

T

tourette

Newcomer

The same, only a black screen when sharing either a particular window or the whole desktop.
Zoom 6.2.2 (2028)
Debian 12 (bookworm)
OpenBox on X.Org

P

peterborto

Newcomer

Some one have installaed / upgraded to 6.2.5 version released on 22 th october 2024 ?

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lhicks

Newcomer

Another co worker is having an issue with this with vanilla Pop OS install. So I don't fully think this is related to a specific windows manager.

P

PMR

Newcomer

I encountered the same problem: start of screen sharing makes the shared screen black and not displaying results of any mouse operation.

Encountered on 6.2.0 (1855) first.

Upgrade to 6.2.6 (2503) did not help.

Downgrade to 6.1.11 (1545) helped.

MGSR

Community Manager

Hello community members,

I'm sorry for the inconvenience and the late response.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.