Saving Transcript of Chat

Forum|Forum|4 years ago
August 31, 2021
1 reply
23 views

Hi There,

Is there a way to save transcript of the chat if you are NOT the meeting host?

Thanks!

Best answer by Bort

Hi @ZoomMom

Yes, it is possible to save the chat transcript, but the host has to allow that to happen.
When viewing the in-meeting chat, click the ... button and then select Save Chat.

As I said, that may not be available if the host has disabled that from their settings.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

BortAnswer

Employee

Hi @ZoomMom

Yes, it is possible to save the chat transcript, but the host has to allow that to happen.
When viewing the in-meeting chat, click the ... button and then select Save Chat.

As I said, that may not be available if the host has disabled that from their settings.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

B

BlueFireBeloved

Newcomer

Hi -- thanks for answering this --- I have a further question. Does clicking the ellipses and selecting Save Chat save the WHOLE chat, no matter when you click it, or do you have to select Save Chat at the VERY end in order to get the whole chat transcript (versus just at the point that you clicked Save Chat)? Thanks much .

L

lmnop

Newcomer

Sorry to hear that @lmnop . Did you check the folder for that meeting (Documents > Zoom > folder for that specific meeting) to double-check if it saved anything?

Yes. It was not there. I also ran a complete search of my PC for "meeting_save_chat.txt" without luck. I submitted a ticket to support and there suggestion was to uninstall and reinstall Zoom. However, the chat file is lost.

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded