cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Retroactive closed captioning

EliseB
Newcomer
Newcomer

Is it possible to go back and add closed captioning / transcription to a recorded Zoom session? Thank you.

1 REPLY 1

rachael_james
Newcomer
Newcomer

We had to do this in the last couple of weeks, and ended up sending the recording of our session to a 3rd party service to complete the transcription because we didn't have the closed captioning turned on during the live session.