Retroactive closed captioning

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Is it possible to go back and add closed captioning / transcription to a recorded Zoom session? Thank you.

1 REPLY 1

We had to do this in the last couple of weeks, and ended up sending the recording of our session to a 3rd party service to complete the transcription because we didn't have the closed captioning turned on during the live session.

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