Mute and Unmute with AirPods Pro 3 | Community
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Newcomer
September 25, 2025
Question

Mute and Unmute with AirPods Pro 3

  • September 25, 2025
  • 6 replies
  • 1 view

With the AirPods Pro 2, I can mute and unmute by double-clicking on the stem. Not so with the AirPods Pro 3. Is this due to Zoom or Apple? It was a very handy feature that's now gone. Sad.

6 replies

Community Super Champion | Partner
September 28, 2025

hi @Ansonee 

 

Please update your Zoom app to version 6.6.0 or higher. This may resolve the issue and enable the option to sync the buttons on your AirPod Pros.

 

You can also try to restart your AirPods.

Restart, unpair, or reset your AirPods - Apple Support

 

Directions to use AirPods to mute and unmute.

Make and answer calls with AirPods 3, AirPods 4, or AirPods Pro - Apple Support

 

Directions to change AirPod settings.

Change settings for AirPods or AirPods Pro - Apple Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Newcomer
September 29, 2025

Same issue, works great with AirPod Pro 2, does not work with AirPod Pro 3 on macOS Tahoe 26.0 (on the same MacBook Pro).
Getting the macOS Zoom system notifications "Cannot Control Mic with AirPods Pro".

 

One of the key features for Zoom calls.

Community Super Champion | Partner
September 29, 2025

hi @Buholzer 

 

suggest you open a ticket with support.

 

thanks, eliot

Newcomer
October 3, 2025

any update on this?

MGSR
Community Manager
Community Manager
October 6, 2025

Hello Community Members,

Our engineers have acknowledged this issue and are actively working on a solution.

We will update you on this thread once we have further information.

For now, thank you for your patience and understanding.

Newcomer
October 9, 2025

@MGSR any update on an ETA? my airpod pro 3 is not able to mute and unmute on Zoom calls, and I have the latest version of Zoom.  " on macbook pro on macos 15.5 

You are on the latest version 6.6.2.65462.

"

MGSR
Community Manager
Community Manager
November 20, 2025

Hello Community Members,

Just a quick update: the 6.6.10 version is now available. 

Kindly update your app and let us know if you still need further assistance. 

Newcomer
December 10, 2025

@MGSR Hi Mark, 6.6.10 worked for me for a few weeks, but after updating again to 6.6.11.70003 it is no longer working for me. Is this a known bug, or is there something I am missing?