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I cant login to zoom

CongFeng
Newcomer
Newcomer

Hi,

When I login to zoom using my google account , it return an error code to me ,"1044".

How can I solve this problem?

 

5 REPLIES 5

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @CongFeng, with error 1044 is related to a free user account basis with a location of being in China, You will need to go through one of our partners in China https://zoom.com.cn/en-us/oempartners.html

You may visit this link for more information: https://blog.zoom.us/improving-our-policies-as-we-continue-to-enable-global-collaboration/

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

zarmeena
Newcomer
Newcomer

yes

 

sumair_ali
Newcomer
Newcomer

i also facing same issue failed to login error code 1044

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @sumair_ali @CongFeng @zarmeena for further assistance on error code 1044, submit a request to Zoom Support for troubleshooting assistance. Please provide the following:

  • What operating system you are using
  • What you were doing when you received this error
  • Meeting ID, if in a meeting or trying to join/start a meeting
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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Shengfang
Newcomer
Newcomer

you should reinstall  a zoom app from the US ZOOM web site. and make sure you use VPN when logining.