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I DON'T WANT ZOOM WORKPLACE - how do I turn it off?

drecdevine
Participant
Participant

I went into my Zoom today, which I use for personal reasons to stay in touch with family. I opened on my desktop, per usual, signed in, and it immediately took me to "Zoom Workplace" and all my scheduled meetings were gone. I had to go onto Zoom's website and login to my account there in order to find them. 

 

I do not want Zoom workplace.  I do not want to be charged for Zoom workplace. I don't want to have to sign in through the website. If I find out I'm being charged extra for a service I neither wanted nor use, I'm cancelling my account and moving to another online meeting platform. 

 

Does anyone know how to switch back, or have experienced this?

1 ACCEPTED SOLUTION

storyhub
Community Champion | Customer
Community Champion | Customer

GOOD NEWS EVERYONE!!! Your recurring meetings are NOT GONE! In the meetings tab look at the very bottom of the window and you will see a link that says "Recurring (XX)" (where XX is the number of recurring meetings).

 

Zoom Workplace is simply the latest version of Zoom and offers numerous features in part includes to manage chatting before, during, and after, scheduling, calendaring, starting, and editing meetings.

View solution in original post

161 REPLIES 161

STOP insulting us

WE don't want your new and innovative whatever

I don't want to chat with 'up to 100' others

I want a personal ZOOM

I am beginning to think you are a rambling chatbot programmed to 

help in ways a person does not want

drecdevine
Participant
Participant

I appreciate the instructions. Thanks!  But many of us do not  like the new platform. I find it very clunky. I have Zoom through my employer for meetings....but I also pay for a personal account for meeting up with my friends and family. I don't need a "workplace" for that, and therefore automatically blanketing me with these features and without choice is not fair to all Zoom consumers.

storyhub
Community Champion | Customer
Community Champion | Customer

I manage 6 enterprise accounts each with multiple hosts and a personal account that has over 50 recurring meetings with friends plus numerous other meetings that we join. I have developed one click shortcuts on PCs, iPads, and iPhones that can join or start a meeting without having to sign in first.

I am now out of the US for the summer and I am still waiting, weeks later, for my Zoom account to be changed back to its original. I don't know how it was changed back to the original for some, but not for mine. Don't try to convince me this is better; just tell me what I need to do to get out of workplace, because I am not paying to use this for my workplace!!!

Exactly. Help me get back to my personal Zoom account! 

That's great for you, but for people who use it recreationally(like me), it's really a mess. I use it to go to a couple of meetings a day that I don't have to run. I just sign on (as I did before) and I'm there. BUT, there's a whole lot of difficulty that's unnecessary now.  

Good for you but I don't want to chat with 50 others

I've decided not to renew. I will go back to using the free version. Hard to believe that a $180/yr. subscription doesn't entitle one to live customer support.

Beastfan
Explorer
Explorer

Good morning!  So, today (Thursday, 5/9), I open up my Zoom, go to Meetings tab, and everything is back to NORMAL!  Hallelujah!!!  It did not say there was an update, but I don't care.  Its working now... I hope they were listening to us all and won't do that again!  🙂  Whew...  

Mine is still the same, unfortunately. It just started loading as "workplace" a couple of days ago. How long did you have to wait before it switched back to normal?

Three very long days!

You still didn't tell us what you did  (if anything) to bring the old version back.

So...what's the purpose of your post on this thread? just to tease us? I HATE this Workplace version and want to get the old onw back.

Mine still is the sucky workplace, too.

How did you get the old version back please?

How did you do it?

 

zujiang
Explorer
Explorer

this new UI/UX design of Zoom workplace for Windows is very bad, together comes with many bugs here and there, cannot image how such a famous software with such poor quality can pass all the test and eventually gave the very bad experience to its loyal customers.  a few bugs: no sound alert and pop-up window when a participant  enters the waiting room, share the sound is not working with many music app, when zoom workspace is launched, other music app will lost the sound. Besides very hard to find the recurring meetings, the worst part is if you edit your recurring meeting, it will disappear from the list. No end meeting button if you are still sharing the screen ....

storyhub
Community Champion | Customer
Community Champion | Customer

Sound alert works and is still managed in the Participant Window menu.

Share the sound works fine, it is managed slightly better. See:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063608

If it appears that Zoom is overriding an app you may need to configure the audio for the output device to not take exclusive control or find other ways to manage the audio. As a sound engineer I can tell you that audio is the most complex system in most computers and there are many ways and many settings that are possible. I have never had an issue with playing background sounds in Zoom, but that may be because of the way I manage the Windows settings and the apps I use.

For the end meeting button while you are sharing go to More > show meeting windows - end button is lower right corner or you can click the X in the upper right corner and click end meeting for all.

 

zujiang
Explorer
Explorer

the zoom software team need to action fast to fix those bugs

TheRones
Explorer
Explorer

I HATE this new version.  It's incredibly glitchy on my PC and it's already affected meeting with clients!!  This is unacceptable.  Is there a way to downgrade or revert back to the previous version?

cbowden
Explorer
Explorer

Zoom Workplace sucks! Please restore the old version - might as well move to Teams now! 

I can't find anyplace that shows Workplace settings. 

curlupwkelli
Newcomer
Newcomer

how to delete zoom workplace hate it want it back to the og version?

 

ddenison-johst
Newcomer
Newcomer

Had to disable google calendar zoom extensions to get persistent reoccuring meetings to work right again.

seayak
Newcomer
Newcomer

The last thing I need is another calendar. I manage Zoom meetings through calendar invites, that I view in a calendar app. I DEFINITELY want to turn off the massive calendar view in the "new" Zoom. I just want video calls, thank you, stop competing to me more than that!

Kim24
Newcomer
Newcomer

ANOTHER MAJOR PROBLEM -- I did not get the Low System Resources warnings for the last six months or so and am getting them now, with fewer items open. VERY FRUSTRATING!!!

 

helengabel
Newcomer
Newcomer

I too, would love to revert to the old version.  This one is always saying the connection is unstable, and I'm having the same "disappearing meeting" issues that others have reported.  Please, how does one get OUT of Zoom Workplace??

coachsteele99
Newcomer
Newcomer

zoom workplace is an unnecessary complication to a formerly great program. I'd love to have the original back. Is there anyway to do. I'd hate to go to Skype or Google meetings.

RA5594
Explorer
Explorer

Has anyone had any luck contacting Zoom to Get out of the Zoom workplace.  It is Horrible! I tried their chatbot...they do not understand my question.  I tried calling but you need to pay more money to get to speak with someone.  I am ready to cancel.

I have had no luck unless you want to pay more $.  I received a message today after my comment over a week ago.  Asking that we try... I do not care for the platform and am looking at other alternatives.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

 

We understand your concern about being comfortable and accustomed to the old interface. The Zoom Workplace update includes several enhancements and optimizations aimed at improving the user's experience and security. We highly encourage users to explore and utilize these new features to maximize your Zoom experience.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Apparently, I am not the only one who things your upgrades are not acceptable.  I have heard so many complaints and many are looking for alternatives.  You should have two platforms.  I do not care about your upgrades for the workplace...

Your platform stinks. It is no longer user friendly. Some of us have difficulty seeing and now I can't even see the meeting listed on my screen.  On to another company. You don't even give us notice what you are changing and this has affected by business now since I couldn't find the meetings.  Very disappointment and I will not recommend you. Good bye!

This has NOTHING to do with being comfortable with the new interface - IT SIMPLY DOES NOT WORK. My recurring meetings are still there, but none of my regular meetings are there. I have Zoom connected in Google Workspace and add the Zoom link in the meeting entry and suddenly those meetings are not showing in Zoom anywhere like they used to. The other day it was showing some but not others and now it's not showing ANY. I reconnected Google Calendar in Zoom Workspace but it was SO ANNOYING to get two notifications for everything so I disconnected it. And I'm irritated that I pay money for Zoom but apparently not enough to get chat support. I've filed TWO tickets about this with ZERO RESPONSE. I'm about to CANCEL my account and just go with Google Meet.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @execwranglers 

We understand your frustration and we're sorry for any inconvenience.

You can check out @CarlaA's answer in this post Meetings vanished to have the Meetings accessible on your Navigation Menu.

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

THAT DID NOT WORK.

MGSR
Community Moderator | Employee
Community Moderator | Employee

I'm sorry to hear that. We'll send you DM.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

How many complaints do you need to give us the option of using the original?

There are probably hundreds more who have simple switched to other platforms. 

There is no such setting anymore.