How can i mute the meeting in order to answer a Teams call? | Community
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V
Newcomer
Vickiathome
Newcomer
November 16, 2023
Question

How can i mute the meeting in order to answer a Teams call?

  • November 16, 2023
  • 3 replies
  • 18 views

While i am attending a zoom webinar or meeting i frequently receive Teams phone calls. Since i've only got the one headset for all my audio, is there a way to mute the meeting temporarily, so i can take the phone call, then get back to the meeting? currently i find myself actually LEAVING the meetings to deal with the phones, and a dislike that solution!

 

Thanks in advance for your help~

                vicki!

    3 replies

    M
    Newcomer
    mike-antonelli
    Newcomer
    October 30, 2024

    I've found the easiest way to do this is to select the up-arrow on "Audio Settings" in the bottom left on the toolbar, and choose "Leave computer audio", then when you're done with the Teams call, click "Join Audio" again.

    S
    Newcomer
    sambou
    Newcomer
    January 30, 2025

    Don't know what platform you're using but there's no "join audio" on Android. If you disconnect audio, you're done. You have to leave and rejoin to get audio back.

    R
    Newcomer
    RanD1
    Newcomer
    February 20, 2025

    Same issue:

    If I'm attending a webinar, I may get a phone call I need to answer. I would like to temporary mute the webinar, and then unmute.

    I do not want to leave the webinar, nor to change zoom audio setting, just a quick mute button

    MGSR
    Community Manager
    MGSR
    Community Manager
    February 26, 2025

    Hello there, 

    Apologies for the inconvenience and late response! 

    Unfortunately, there's no way to directly "mute" the sound coming from Zoom itself. In this case, you may need to mute your PC or device's audio and use a separate phone or external device for speaking. If you'd like to see this functionality in the future, we encourage you to submit feedback.

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