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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Help!!! Account locked!

Katea77
Newcomer
Newcomer

Please can someone help me to contact someone who can help me unlock my account? I have 3 email addresses and need to set up a host meeting and I could not remember my password and it locked me out. I reset the password to be the same for all 3 accounts and it still won't let me in and I don't know how to progress this!

 

K.

1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I have assisted in converting your inquiry into a support ticket. Please watch out for a follow up email with information on your case. For your reference here is the ticket # #13897332.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!