cancel
Showing results for 
Search instead for 
Did you mean: 

Group meeting time limit

SPaige
Newcomer
Newcomer

Is the time limit on a group meeting based on the host's user license? (not the participants?)

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Yes, the Host's account applies.  Free account is limited to 40 minutes if more than 2 participants, even if the participants have Pro or higher accounts.  Most all of Zoom depends on the Host's account privileges.


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

IndyWomen
Newcomer
Newcomer

We have the basic plan and our meetings are timed out after 40 minutes.

How do we get this changed?

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @IndyWomen.

 

Basic (free) accounts are limited to 40 minutes, and have a 10-minute waiting period before being able to start a new meeting.

 

Upgrade your account to Pro for $14.99USD/month or $149.90USD/year (save $29.98). Log into your Zoom account and visit this page: https://zoom.us/pricing

 

Select monthly or annual pricing and click But Note or Upgrade under the Pro heading:

Ray_Harwood_0-1689618469291.png

 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !