Group meeting time limit

[SPaige]

Is the time limit on a group meeting based on the host's user license? (not the participants?)

[Ray_Harwood]

Yes, the Host's account applies.  Free account is limited to 40 minutes if more than 2 participants, even if the participants have Pro or higher accounts.  Most all of Zoom depends on the Host's account privileges.

[IndyWomen]

We have the basic plan and our meetings are timed out after 40 minutes.

How do we get this changed?

[Ray_Harwood]

Welcome to the Zoom Community, @IndyWomen.

Basic (free) accounts are limited to 40 minutes, and have a 10-minute waiting period before being able to start a new meeting.

Upgrade your account to Pro for $14.99USD/month or $149.90USD/year (save $29.98). Log into your Zoom account and visit this page: https://zoom.us/pricing

Select monthly or annual pricing and click But Note or Upgrade under the Pro heading: