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Grain Recorder Won't Uninstall

jennywb
Newcomer
Newcomer

I installed the Grain Recorder on my Mac and integrated it with my Zoom account. Then, when I decided to no longer use it, I removed it from my installed apps on Zoom, AND I uninstalled it from my computer. 

 

And yet it STILL keeps entering every Zoom meeting room I start. How do I get this thing properly disconnected from my Zoom account? 

 

Thank you.

4 REPLIES 4

ianhussey
Newcomer
Newcomer

I have the same problem. (And obviously not a very active "community"!)

canderson_hed
Newcomer
Newcomer

We have an account user who did not install the Grain app, but it appears randomly and records meetings. 

jamiwhited
Newcomer
Newcomer

Same here. Grain keeps coming up on my meetings and I've been kicked out of a couple because they aren't supposed to be recorded. When I go to my apps section Grain isn't showing up so I can't uninstall something I don't have!

ReMarz
Newcomer
Newcomer
To uninstall Grain from a Zoom account, you can do the following:
  1. Go to https://marketplace.zoom.us/user/installed
  2. Click Manage
  3. Click Installed Apps
  4. Click Uninstall next to the Grain application