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Explorer
October 25, 2021
Question

Closed Captioning Recording

  • October 25, 2021
  • 1 reply
  • 156 views

I have a paid account and have enabled closed captioning.

 

It works fine during meetings and on Cloud recordings, but does not appear when I record to my local computer.

 

Is this correct? 

    1 reply

    Bort
    Employee
    Employee
    October 25, 2021

    Correct, captions are not automatically saved with local recordings. You would need to manually save a copy of the transcript and add the captions afterwards. 

    Studio100Author
    Explorer
    October 25, 2021

    So the only way to have the closed captions appear on the recording exactly the same as the meeting is to record to the cloud?

    Bort
    Employee
    Employee
    October 26, 2021

    So for a 5 hour meeting I would need say 5GB to be safe?

     


    Yes, that should be sufficient. Keep in mind, you don't need to have that space available on your account, as we will allow you to go beyond your allotted space for a time.