Can't Use Virtual Background Without Green Screen

[K3]

Hi! I can't use virtual background without green screen. I have MacOS 10.14.6. I have turned ON all related settimgs, still not working. What shall I do?

[chrismenard7]

Here are the specs for an image background on a Mac. 

Image only without a physical green screen

• Zoom desktop client, 4.6.0 or higher
• macOS version 10.13 or higher
• Supported processors
  • Apple M1  
  • i5 - 2 cores or higher, 6th generation or higher
    Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
  • i7 - 4 cores or higher, 4th generation or higher

If you need to figure out your processor, here is my video for that .https://youtu.be/L6JXdsr4nSw?t=323

Let me know if this helps. Thank you.

[sequoia380]

Hi Chris, hope it's ok to reply here. I have the same problem as the poster... when I go to "virtual backgrounds" settings I get the message "Your device requires a green screen to support Virtual Backgrounds" My specs are:

- zoom 5.8.3

- macOS 11.1, dual core intel i5 processor

So it should be working fine... any ideas? Thanks!!

[elifkalafat]

Yep, 

Everything is updated, but virtual backgrounds settings gave me the same message "your device requires a green screen to support virtual backgrounds"

dude please!!

[ThivishanR]

can

 But you need a updated version