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Newcomer
Feb 25, 2022 6:54 PM UTC
Question

Background video works but does not loop - any suggestions?

Hello Zoomers...

 

I have successfully created a background video and it works perfectly.  However, at the end of the video it just stops on the last frame and does not loop - unlike the zoom supplied videos.  

 

Any suggestions on changes to naming, format or settings to get the video to keep looping? 

 

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    7 replies

    Bri
    Community Manager
    Community Manager
    Mar 9, 2022 9:40 PM UTC

    Hi @DevM ! So sorry for the delayed response, but I'd be happy to help you out. Quick question: Is the video a MP4 or MOV video file with a minimum resolution of 480 by 360 pixels (360p) and a maximum resolution of 1920 by 1080 pixels (1080p)?

     

    Also, are you on the latest version of Zoom?

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    Partner
    Sep 8, 2022 8:33 PM UTC

    Hi Bri, my question is just the opposite. How can I stop the looping feature and keep my video's last frame as a still background image at the end? I tried both MP4 and MOV in 1920 by 1080 pixels, and they all loop in ZOOM.

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    Bort
    Employee
    Employee
    Sep 8, 2022 10:06 PM UTC

    Good alternative solution and thank you for your prompt response.


    Sure thing!

    A colleague of mine here at Zoom has a 30-minute video as his virtual background. The change is subtle as its happening, but noticeable from start to finish. He uses it to easily check how far along the meeting is by his background. 

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