Audio transcript Unable to transcribe

[TheresaS]

I think I have followed everything to record my Zoom Meetings to the cloud, but none of my recordings are able to be transcribed. They are all indicating "Audio Recording - Unable to transcribe".

Does anyone have a solution to this?

[Debbiepotts]

That is what I am looking for.  Did you find a solution?

[TheresaS]

No Sorry.  When I was trying it out prior to having 'real' meetings, it wouldn't work. But then yesterday when I had actual meetings and saved them to the cloud, for some reason it worked. So sorry, Iam absolutely no help to you 😞

[jjfleet]

i have the same issue... all of my other recordings were able to transcribe and for some reason one did not.  Is there a way to 'restart' the transcribe process from the audio recording of it?

[matcha]

same issue with "unable to transcribe" a recorded meeting

[MGSR]

Welcome to the Zoom Community, @matcha! Kindly go to your browser profile and check if the feature is enabled to generate audio transcripts for cloud recording.

 

[kkelly]

Same issue, but it is randomly happening. All settings are set and checked. 

[stueker]

@kkelly What language are your recordings in?