Facebook Groups API Change - WILL ZOOM STILL STREAM INTO GROUPS AND HOW | Community
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Newcomer
March 18, 2024
Question

Facebook Groups API Change - WILL ZOOM STILL STREAM INTO GROUPS AND HOW

  • March 18, 2024
  • 4 replies
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Hi! Just wondering with the Facebook Groups API being deprecated in v19, meaning that 3rd Party Apps will no longer be able to connect with Facebook Groups, how will we be able to connect Zoom to Facebook Groups?

- Will there be stream key or how?

- What will be the connection process?

- What will be the streaming process moving forward? 

 

Most importantly, WILL Zoom still be able to stream to Facebook Groups?

    4 replies

    Newcomer
    March 21, 2024

     I am also interested to find this out too!

    Newcomer
    March 21, 2024

    This is the response I got via a help ticket lodged with this question, I don't feel it actually gives any clear answers or guidance (I'm feeling like they don't know yet what will happen either):

    I understand that you have concern with the Facebook Groups API being deprecated in v19, which means that 3rd Party Apps will no longer be able to connect with Facebook Groups. You are worried and want to know how we will be able to connect Zoom to Facebook groups. Also, you have the following question that you want answered:.
    Will there be a stream key, or how?
    What will the connection process be?
    What will be the streaming process moving forward?
    Regarding this update of Facebook, from their previous updates, I recommend reaching out to their developer for the exact and detailed information on how it could affect the 3rd party application on connecting Facebook Pages, as it is their configuration for their security measures.
    However, still, the method that Zoom is using is the information stated in this guide: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061523 on livestreaming Zoom meetings to a Facebook timeline, a group page, or a page that you are an admin for.
    To answer the following question, if there is a stream key or how, what will the connection process be and what will be the streaming process moving forward?
    For now, it is still the same method, same process, and same connection process. If you experience an error while trying to livestream on Facebook, please let us know so we can further check what the cause is and provide a solution.
    Additional information related on concern: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064210
    Should you need further assistance, please don't hesitate to get in touch anytime, and I'll be more than happy to get back to you as soon as possible. Also, please visit the Zoom Help Center for more helpful information: https://support.zoom.us/hc/en-us.

    Newcomer
    March 21, 2024

    Thank you. Yes, really not much clearer.

    Newcomer
    March 27, 2024

    Has anyone received any further updates from Zoom on this? I'm finding it really difficult to find any information about whether or not we'll still be able to use Zoom to stream into Facebook groups once the changes take place very soon. 

    CarlaA
    Community Manager
    Community Manager
    April 11, 2024

    Hi everyone!

    Our team is still working on the integration with Facebook. I appreciate your patience and I will keep you updated on this once I know more. 

    Newcomer
    April 12, 2024

    Thanks for the update Carla. Hopefully this will all become clearer soon and we will have a positive update from Facebook. Looking forward to hearing more from you. 

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 22, 2024