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Virtual background issue of two people in same camera

Janson
Newcomer
Newcomer

 I had tried thousand times, either one person will be erased when two people are in the same camera using virtual background. Is the camera only can capture one object in the virtual background? Is any setting or equipment required for multiple people in the same camera when using virtual background? 

1 ACCEPTED SOLUTION

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @porkeebear 

How about using a back screen?

This will make the specified color area transparent and display the background.

You can specify the color, so I think, if you use a single-color wall as a background, your request will be fulfilled.

Ohkawa_1-1670975096396.png

Ohkawa_2-1670975242457.png

 

 

View solution in original post

4 REPLIES 4

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @Janson 

It seems to be a Zoom Meeting specification that only one person can be recognized.

 

This may be possible with a greenback screen and a video switcher, ex)ATEM mini Pro.

ATEM Mini | Blackmagic Design

porkeebear
Newcomer
Newcomer

Hi @Ohkawa

What if the virtual background is a photo instead of a video?

Using the same camera, both my wife and I want to be seen together instead of one cutting out the other person.

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @porkeebear 

How about using a back screen?

This will make the specified color area transparent and display the background.

You can specify the color, so I think, if you use a single-color wall as a background, your request will be fulfilled.

Ohkawa_1-1670975096396.png

Ohkawa_2-1670975242457.png

 

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Janson! I wanted to let you know that I’ve marked @Ohkawa's response as the accepted solution, as I believe it answers your question. We've tested this again and can confirm that it's functioning as expected. If you have any more questions or need further clarification, feel free to ask.


Mark
Zoom Community Team
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