Newcomer

Solved

Live streaming to Facebook Page not working

Forum|Forum|2 years ago
May 8, 2023
22 replies
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I used to stream to my facebook page, but since last week I've not been able to stream to my active page as I the drop down like is not showing my active page.

Instead the drop down list were showing the inactive pages .

What has changed ? and what do I need to do to be able to stream to my active page again ?

Best answer by Ray_Harwood

I've tried that, it still does not show the pages I manage, only my personal profile.

I've checked every possible settings.

Zoom doesn't stream to my page anymore...

Hi, @IreneNRB.

See this post for info:

https://community.zoom.com/t5/Meetings/Livestreaming-to-Facebook-GROUPS-now-requires-Custom-RTMP/td-p/176148

Show previous replies

M

MichelleS1

Newcomer

Anyone still having this issue as of February 2024? I just tried to livestream an important event just to find out the page I was going to stream on has disappeared from the dropdown menu.

C

CMorrison

Partner

Hello Michelle. I have spent over 4 hours working to resolve this issue. I had multiple pages available to me to stream to from Zoom. Now I have only two and they are the two that I have NEVER livestreamed to, EVER. This is VERY frustrating and I've lost significant ground by not being able to live stream. I did not make any changes to Facebook and I have no idea how to get my pages back. Today is 2/10/2024 so this is definitely not resolved to my satisfaction. Can someone please help us? TIA

I

IreneNRB

Newcomer

If not, kindly follow these steps:

1. After clicking on "Live on Facebook" this will open on your Chrome window. Kindly click on "Facebook Security Settings".

2. Then Click on "Continue as ...".

3. Click on "Continue".

4. Click on "Choose what you allow".

5. Un-check and recheck the checkbox.

6. Scroll down to the last part of the page then click on "Continue".

Once done, kindly retest it.

If the issue still persists, kindly uninstall and reinstall the Zoom application to clear all the backlogs within the application. To do that, you may refer to the outlined instructions

I've tried that, it still does not show the pages I manage, only my personal profile.

I've checked every possible settings.

Zoom doesn't stream to my page anymore...

B

bgillmer

Newcomer

I switched to using Restream.io for broadcasts to Facebook. It looks and works much better.

G

gwenrichardson

Newcomer

Are you able to have multiple participants on screen at the same time? Does it record audio and video for uploads to other platforms?

B

bgillmer

Newcomer

Yes, it has a studio for adding participants, video, presentations, graphics. You can record, stream, etc. Pretty customizable. I am not sure of the limit on the number of participants. I ended up using this mostly for recording podcasts.

S

Sarahng

Partner

I faced the same issues too, anyone solve this problem of why zoom cannot FB live to the page instead of timeline ?

S

snowjunkie21

Newcomer

I have been on a run around with zoom on this now for weeks. They have zero solutions. The stream key doesn’t work now either. Hope they resolve this soon.

1

1Dee

Newcomer

I am facing same issue since more than a month. Tried everything support tells me. But suddenly the page is not seen in the drop down. I changed nothing. Really need a solution!

T

trishamcgrady

Newcomer

same issue for me. uninstalled and reinstalled, didn't fix it. Since 25th Feb 24

S

SarahEggleston

Newcomer

I am once again experiencing this issue. It's incredibly frustrating. I hope it is addressed soon. Streaming to my business page is the ONLY reason I pay for Zoom. It hasn't worked for weeks now and I'm about ready to cancel my subscription.

H

HZ2

Newcomer

I used these instructions and it worked.
https://www.youtube.com/watch?v=d6y0vRyXcj8
Please let me know if that works for you.

R

ritareimers

Newcomer

It didn't work for me, I don't see a page that looks like that on Facebook. When I click Live, it just shows my past lives, no place to set the parameters... dang it.

Thanks anyway!

D

DonSTL

Newcomer

i having this same problem again...the Facebook page has disappeared from my dropdown list of pages available. I have livestreamed from ZOOM to this FB many times. The issue comes/goes with no changes being made on my side. I have tried every solution suggested and nothing seems to work. This includes using Chrome browser, clearing my cache, checking my Facebook permissions (clicking/unclicking everything), confirming my ZOOM permissions, etc. Can anyone assist?

G

gwenrichardson

Newcomer

This is how I solved the problem with no assistance from Zoom. I created a new FB account using an email address not connected to my previous one. It was a Yahoo email I rarely check and only use when someone requires an email and I don't want to give them my active account. I then added that page as an admin on the FB business page from which I Zoom, giving the new account complete access to everything. Once the process was completed and I accepted the invite to admin, I was able to live stream from the business page with no problem. It was suggested by my tech person. Not sure if Zoom will ever resolve the issue but this fix works.