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Zoom Rest API

dlawrence
Newcomer
Newcomer

‎2022-03-19 08:24 PM

When  I tried to save the acuity users - zoom integration  I was given the this message:

 

Zoom Error: We had some trouble connecting to your Zoom account. The error we received was "Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details."

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4 REPLIES 4

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-19 08:53 PM

@dlawrence I am not familiar with the acuity integration, but if it is the Acuity Scheduling app, I see that it requires admin access to meetings, users and the account.  If you are trying to set this up for a user without these admin permissions, the integration will fail.

 

colegs_0-1647748348068.png

 

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dlawrence
Newcomer
Newcomer

‎2022-03-21 04:35 AM

Thank you for your response. I have full admin access.

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colegs
Community Champion | Employee
Community Champion | Employee
In response to dlawrence

‎2022-03-21 02:18 PM

@dlawrence Were you able to get the application installed?

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mhappick
Newcomer
Newcomer

‎2023-01-03 01:52 PM

Were you able to resolve this? Facing the same issue.