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Zoom Rest API

dlawrence
Newcomer
Newcomer

When  I tried to save the acuity users - zoom integration  I was given the this message:

 

Zoom Error: We had some trouble connecting to your Zoom account. The error we received was "Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details."

4 REPLIES 4

colegs
Community Champion | Employee
Community Champion | Employee

@dlawrence I am not familiar with the acuity integration, but if it is the Acuity Scheduling app, I see that it requires admin access to meetings, users and the account.  If you are trying to set this up for a user without these admin permissions, the integration will fail.

 

colegs_0-1647748348068.png

 

dlawrence
Newcomer
Newcomer

Thank you for your response. I have full admin access.

colegs
Community Champion | Employee
Community Champion | Employee

@dlawrence Were you able to get the application installed?

mhappick
Newcomer
Newcomer

Were you able to resolve this? Facing the same issue.