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Explorer
Apr 8, 2024 10:10 AM UTC
Solved

Start Summary button

Why has the Start Summary button disappeared? 

 

How do I enable it?

 

rgds,

Dan

CarlaA
CarlaAAnswer
Community Champion | Employee
Apr 10, 2024 9:36 PM UTC

Hi @dszuc thank you for posting for the first time and welcome to the Zoom Community!

 

Your account owner likely disabled this feature for all users, effectively hiding the feature from your view. Please check that Meeting Summary is enabled on the account level by following these steps: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960#h_01H9H3EJNK9VDT11S6618J9TEV

 

Let me know if that helps!

6 replies

CarlaA
Community Champion | Employee
CarlaAAnswer
Community Champion | Employee
Apr 10, 2024 9:36 PM UTC

Hi @dszuc thank you for posting for the first time and welcome to the Zoom Community!

 

Your account owner likely disabled this feature for all users, effectively hiding the feature from your view. Please check that Meeting Summary is enabled on the account level by following these steps: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960#h_01H9H3EJNK9VDT11S6618J9TEV

 

Let me know if that helps!

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Newcomer
Apr 11, 2024 2:36 PM UTC

Hi Carla, I also have the same question about the 'start summary' button gone.  I have confirmed that I have enabled the meeting summary in settings.  A few months ago, I saw the AI Companion button and was able to turn it on or off.  Now I don't see it all.  I have enabled the setting and chose to have the summary sent to me only before I choose to send it to others.  Would appreciate your guidance on this for several upcoming meetings.  P.S.  I tried one of the other apps but prefer using AI Companion so I deleted any other AI summary app.  I'm the Passionista.

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dszucAuthor
Explorer
Apr 14, 2024 9:31 AM UTC

Pleased to share all the relevant buttons are back now.

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Newcomer
Apr 16, 2024 10:16 PM UTC

On 4 16 2024, I did not see the AI Summary button or anything that might lead me there.    I have do have a plan that I pay for but it does not have all the features for ZOOM I am sure.   So where is the AI summary located?

 

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CarlaA
Community Champion | Employee
Community Champion | Employee
Apr 17, 2024 2:26 PM UTC

Hi @bonnie26, 

 

To enable AI Meeting Summary follow these steps: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960. For steps on how to use Meeting Summary, please review this article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013#h_01H9H6XWSY7N2S78WBJNT28N3N

 

I hope this helps!

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