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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Locked by Admin

DrBen
Newcomer
Newcomer

‎2024-04-20 12:12 PM - last edited on ‎2024-05-29 02:27 PM by Community Moderator | Employee

I'm trying to turn on the AI Companion feature in settings but it says it locked by admin.  How can this be given I am the sole owner of the account.  My plan is Workplace Pro so I don't have live support. 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-22 01:09 PM

Hi @DrBen, and welcome to the Zoom Community! Could you take a look at the solution provided in this thread? Let me know if that helps 😊


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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