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CAMERA BECOMES GREEN

EFI
Newcomer
Newcomer

‎2023-01-11 01:24 PM

WHEN I INVITE A CONTACT AND I AM ABOUT TO ADMIT THEM THE SCREEN BECOMES GREEN AND STARTS SHAKING MAKING FUNNY PICTURES

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3 REPLIES 3

DoctorWho
Participant
Participant

‎2023-01-11 01:50 PM

Hi Efi,

this is a indicator, that you enabled the virtual background. The picture you see is the first virtual background image from zoom. To disable it you can go to your zoom-settings -> virtual background and choose "none". 

 

If you want to use the virtual background, you have to uncheck "use greenscreen" in the bottom left.

 

Kind regards,

DeFranz

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SofiaG
Newcomer
Newcomer

‎2023-01-12 02:49 AM

This is happening to me but has nothing to do with the background. Have you managed to solve the issue?

 

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DoctorWho
Participant
Participant

‎2023-01-12 03:39 AM

Ahh, Sorry,

I see, 

Have you try to re-install the zoom client? Are your clients up to date?
-> https://zoom.us/download 

 

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