Disable Zoom Room Passcode

Forum|Forum|1 year ago
February 27, 2024
1 reply
16 views

Hello everyone!

I am having a problem with the option "Lock Settings" on a Zoom Room. I need to disable the passcode to access System Settings, Reboot and Sign Out options. I already disabled the "Lock Settings" option, but when the system is restarted, the option enables itself back again. Is there a way to completely disable the necessity to use the Room Passcode to access these options?

Zoom Rooms controller

Best answer by bstrelko

Got it - we've got a ton of these as well (and won't be buying any more, but that's a different thread).

Please be sure to submit a formal request to Zoom Support to get this on the ZR Appliances development roadmap - absolutely no reason why the Android Zoom Rooms releases shouldn't have parity with Win/Mac.

bstrelko

Community Champion | Customer

While a passcode is required and cannot be fully disabled, you may some use in disabling the "Require Room Passcode to Exit" setting (found in the Zoom Room's 'Basic' settings section):

G

GabrielaSLAuthor

Partner

Hi! Thanks for the tip, but I already have this option turned off, but the equipment isn't Windows based, it is Android based, an Polycom X30 with a TC8. So I believe this option doesn't help much. But I appreciate the clarification!

bstrelkoAnswer

Community Champion | Customer

Got it - we've got a ton of these as well (and won't be buying any more, but that's a different thread).

Please be sure to submit a formal request to Zoom Support to get this on the ZR Appliances development roadmap - absolutely no reason why the Android Zoom Rooms releases shouldn't have parity with Win/Mac.

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