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TURNING OFF THE CALLER ID VOICE ANNOUNCEMENT

flip
Newcomer
Newcomer

How do we turn this feature off?  Just this week, when I have an incoming call, I get a voice announcement stating who is calling and asking if I want to accept or decline.  There is a lag and most often, this announcement is made after I have answered the call.  I can't hear the other party, but they hear the announcement.  Just want to shut it off.  ideas?

thanks

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi flip,

 

what device such as an iphone or an android cell phone and what zoom client are you using?

 

thanks,  eliot

enielsen
Creator I
Creator I

I haven't seen or heard anything from our users about this - and they would complain quite a bit if it was going on I think! Is this when answering a call forwarded to a non-zoom phone number, or when answering with the zoom application?