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"Unable to detect a camera or microphone. Please check your device and try again."

Garnabby
Listener

Hi.  I get the message above  when I select to join from my browser.  The audio in and out works fine when I use the check computer audio feature with Zoom.  I tried Zoom in an actual meeting, a while back, but, the microphone didn't work.  I have Windows 10.  The microphone is set to default in the Recording section of Sounds, in the panel under the speaker icon.  I tried Chrome, and, then, Firefox, browsers.  Any suggestions?  Thanks in advance.

2 REPLIES 2

Jameswalter
Participant

If Zoom is not detecting your camera, it could be due to a few reasons: Your camera is disabled in your device's settings. The webcam is not selected in Zoom. Interference from other programs or devices.

 

Hope this helps

Garnabby
Listener

Yes, actually, it did.  I didn't know that the camera had to work for the microphone to work.