how to turn off mute notification

[fredbaby]

How can I turn off the audible notification when I activate/deactivate mute during a video meeting (i.e. "mute on" / "mute off")? 

[nyczoomuser2023]

did you get a reply to this?

[fredbaby]

Nope.

[Frank_TB]

Hello,

This may have something to do with your accessibility settings and screen reader alerts.

"Screen reader alerts allow you to hear custom announcements using your screen reader whenever specific actions are performed in Zoom, such as when the host has muted audio, when closed captioning is available, or when you have received an IM chat message. You can manage which alerts you want the screen reader to announce."

https://support.zoom.us/hc/en-us/articles/360048870451-Using-screen-reader-alerts 

https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-mobile-a... 

Regards

If my reply helped, don't forget to click the accept as solution button!

[fredbaby]

I turned off all accessibility reader alerts, and Zoom still makes the despised announcement.

[nyczoomuser2023 · Accepted solution]

I got an answer from someone else:

In the zoom application, click on your avatar in the top right and click on "Settings"... Then in Settings, click on Audio on the left.  Then scroll all the way to the bottom and UNCHECK the box that says "Sync buttons on headset".... try that

[fredbaby]

That solved my problem. I didn't immediately realize, because you can't do it during a zoom meeting and have it work.

[robertbcalhoun]

In my case, this behavior turned to be the fault of my Plantronics Blackwire 5220 series USB headset. You can customize headset behavior using Plantronics Hub Desktop, https://www.poly.com/us/en/support/downloads-apps/hub-desktop . The options are "Voice", "Single Tone" and "Double Tone". Unfortunately, Plantronics Hub does not offer a way to turn mute notification off entirely. (The beeps are better than the voice, but they are still unpleasantly loud...who comes up with terrible features like this?)

Unchecking the "sync buttons on headset" option (and restarting Zoom, which is necessary for this setting to take effect) does avoid the beeps, but makes it possible to have an inconsistency between the headset buttons and the Zoom mute status.