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Why is the Zoom app listening on my microphone when not in a meeting?

Forum|Forum|4 years ago
December 18, 2021
32 replies
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I'm running MacOS Monterey. Several times in the last few weeks, I've noticed the orange dot indicating the microphone is being used by an app, and I click on the Control Center and see that Zoom is accessing the microphone. I'm not in a meeting and simply have the Zoom app open. Why would Zoom be accessing the microphone when I'm not in a meeting?

Best answer by Bitcoin_Shaman

Hey @aaronklein

We experienced a bug relating to the Zoom client for macOS, which could show the orange indicator light continue to appear after having left a meeting, call, or webinar. This bug was addressed in the Zoom client for macOS version 5.9.3 and we recommend you update to version 5.9.3 to apply the fix.

As always, we recommend users make sure their Zoom client is updated to the latest version. Users can also opt-in to Automatic Updates by selecting “Automatically keep Zoom desktop client up to date” in your Zoom client settings.

Thanks!

Show previous replies

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_ZoomUser_

Newcomer

I don't have this problem though... once I leave the meeting, Zoom stop using my microphone.

J

JGarrido

Newcomer

Same problem here after a clean install of Zoom 5.11.1 (8356) on a new Mac (M1 Pro) running Monterey.

K

KennethP

Newcomer

Zoom 5.11.3 finally corrected this bug for me. (MacBook Pro M1 Pro. macOS Monterey 12.4)

R

redpinedigital

Newcomer

still happening. just updated zoom. MacOS monterey 12.0.1 and zoom 5.11.10

YaBoiB

Community Champion | Employee

@redpinedigital,

MacOS Monterey is on 12.5.1 now. Please update to that release version.

Thanks,

Brandon

K

Ka671

Newcomer

Thanks

G

gpetit

Newcomer

Running Zoom 5.12.2 and this is still happening. Zoom keeps using the microphone even after closing it.

B

BLah

Newcomer

It's still happening to me. MacOS 12.6 and Zoom 5.12.9. Killing core audio driver helped to get rid of the orange mic dot before, but now even that doesn't help. Fix your software please.

K

KennethP

Newcomer

I have experienced this issue in the past. Then, it seemed fixed. Then, it came back. For the past (maybe) two months, the issue has not occurred. The orange dot appears when I start a Zoom and disappears when I leave/end a Zoom. Seems to be, for me, resolved.

Zoom 5.12.9 (13190)
macOS Monterey 12.6.1
MacBook Pro - Apple M1 Pro

I will be upgrading to macOS Ventura once 13.1 is released.

J

jc345678

Newcomer

ive seen this too after leaving meetings. Does this mean my audio was recorded as part of that meeting and would be heard on replay of recording? or just that the zoom app was recording to somewhere else?

R

Rodrigorominaus

Newcomer

Hola

J

JSI

Newcomer

This just started happening on two of my Macs after updating to Version: 5.17.11 (31580). Is this a new bug?