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Recently, when I choose Stop Video or to participate in a meeting initially with Video Off, it just shows my Name. Previously, it was showing my Profile picture that I selected specifically for the purpose of providing some sort of visual presence. I can't find the Setting to restore my Profile picture to this status.
Make sure you are signed into the Zoom App before joining a meeting, so it syncs and loads your profile picture: https://support.zoom.us/hc/en-us/articles/360032812931-Starting-the-Zoom-desktop-client
This is often caused by the following:
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
I haven't ever been able to activate my profile picture either in any computer I've had over the years. I just upgraded Zoom and still no luck. I see other participant images, but not mine. Is this an issue with the basic plan? Could it be affected by having linked accounts? If so, how do I eliminate those?
Sure, the profile picture shows when 'stop video' AND signed in. But an extra step to sign in, IS a problem. Background is accessible when not signed in. Please upgrade Zoom so that profile picture is locally stored, and a sign in is not required. I don't have time for the extra sign in and I don't want to always be signed in. Thank you.
Whenever I turn my video off during a zoom conference with an external host, my profile picture does not show up. I have the zoom app updated and loaded on my computer. What is this extra sign in for joining a meeting? I usually sign in with the link and password when a password is required. How do I resolve this?