I have no Breakout Room icon! | Community
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Newcomer
RichAnd1
Newcomer
March 14, 2022
Question

I have no Breakout Room icon!

  • March 14, 2022
  • 2 replies
  • 2 views

This is my third attempt to find a solution on chat:

I have breakout rooms enabkled.

I am logged into the zoom.us app

I restarted my Mac, restarted Zoom app, uninstalled and reinstalled zoom.us app, (as suggested by J-Zoom-ATL) upgraded MacOS to latest version but still there is no breakout room icon.

One tutorial said the BR icon is in 'More'. I have no 'More' option either.
The attached doc shows the above has been done - and that I have no Breakout Rooms Icon.

On my Profile it says that CarlaA replied to an earlier post (CarlaA replied to the topic Breakout Room icon not displaying. 2022-03-07 05:41 PM) but I cannot find that reply anywhere.

I have waited 5 days for a reply to my past message.

 

Please, what is my next course of action. I need breakout rooms within a few days.

Thanks

      2 replies

      _
      Newcomer
      _ZoomUser_
      Newcomer
      March 14, 2022

      I can't find the button too... 

      R
      Newcomer
      RichAnd1Author
      Newcomer
      April 7, 2022

      I just had my issue resolved. Embarrassingly, it turns out because I have 2 accounts I hadn't enabled Break Out Rooms in the new paid account, which was the one that needed the icon. All fixed now.

      E
      Newcomer
      EB47
      Newcomer
      April 5, 2022

      Thank you all. It is frustrating to not be able to speak to someone directly. This happened in a live zoom workshop which is not great so hopefully this can be solved quickly and easily.  At the same time, I agree that it's nice to not be alone and I'm sorry you all have had this happen as well.

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